EMPTY DOM REMOVE PROTECTOR
EMPTY DOM REMOVE PROTECTOR

Frequently Asked Questions

Find answers to your questions

Cleanse your face, wear the mask for 10-20 minutes, 3-5 times per week for optimal results.

LED light therapy stimulates collagen production, reduces wrinkles, improves skin elasticity, and helps treat acne.

Initial results are visible after 2-4 weeks of regular use. Optimal results appear after 8-12 weeks.

Yes, LED technology is clinically proven and safe. It is non-invasive and contains no UV rays.

We offer a 2-year warranty on all devices and a 30-day money-back guarantee.

Yes, you can apply a serum before using the mask to enhance active ingredient absorption. Avoid photosensitizing products.

Yes, LED light therapy is suitable for all skin types, including sensitive skin. It is gentle and non-irritating.

Red: anti-aging and collagen. Blue: anti-acne. Yellow: brightening. Green: soothing. Each color targets specific skin needs.

Yes, the mask can be used daily. For optimal results, we recommend 3-5 sessions per week.

Simply wipe the mask with a soft, damp cloth after each use. Store it in a dry place.

Not recommended during pregnancy, photosensitive epilepsy, or while taking photosensitizing medications. Consult your doctor if unsure.

Yes, the mask features a rechargeable battery via USB. A full charge allows multiple sessions.

LEDs have a lifespan of over 50,000 hours, providing several years of regular use without loss of effectiveness.

Yes, the mask features adjustable straps to fit comfortably on all face shapes.

The mask is designed for the face. For the neck, we recommend our dedicated LED device for that area.

Yes, we ship throughout Europe. Delivery times vary between 3-7 business days depending on your country.

Yes, you have 30 days to return the product for a full refund if you are not satisfied.

No, the LED mask is completely silent. You can use it peacefully during your relaxation time.

Yes, you can go about your activities during the session. We recommend closing your eyes for added comfort.

Our customer service is available by email at contact@skin-jouvence.com or via the contact form on our website.